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🛡️ Play Safe

Responsible Gaming at eb9 — Safe Play for Bangladesh Players

Gambling at eb9 is for entertainment only. We provide tools, guidance and support to help every player stay in control. 21+ only.

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21+ Only — No Exceptions
eb9 is strictly for adults aged 21 years and above. Age verification may be requested at any time. Players found to be under 21 will have their accounts closed immediately and any balances forfeited.
Important: Gambling can become harmful if it stops being a form of entertainment and starts affecting your finances, relationships or mental wellbeing. If you feel that your gambling is getting out of control at any point, please use the tools described on this page or contact our support team immediately. Help is available 24/7.

Gambling as Entertainment — Keeping It That Way

eb9 is designed to be an entertaining way to spend time — whether that means placing a wager on a BPL cricket match, spinning a few slots during an IPL innings break or enjoying a live Baccarat table after a long day in Dhaka or Chittagong. Gambling at eb9 is intended to be fun and occasional, not a primary source of income, a way to recover financial losses or a habit that is difficult to stop.

The most straightforward way to make sure gambling stays fun is to treat it like any other entertainment expense — decide in advance how much you are comfortable spending in a session, stick to that amount regardless of outcomes, and stop when the session ends. eb9 provides a set of tools that make this easier by letting you set hard limits on your account directly, without having to rely on willpower alone. We encourage every new player on eb9 to set a deposit limit before their first session.

Remember: Gambling outcomes are based on chance. No strategy, system or pattern guarantees a win. Past results do not predict future results. eb9 operates only certified RNG-based and live dealer games. Do not chase losses — if you have reached your budget for the session, stop playing and come back another time.

Tools to Help You Stay in Control

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Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit. Once set, a limit cannot be increased until the cooling period passes.

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Session Time Limits

Set a maximum session duration. eb9 will alert you when your session time is approaching the limit you have chosen.

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Cooling-Off Period

Take a short break from eb9 for a defined period — 24 hours, 7 days or 30 days. During a cooling-off period you cannot log in or place bets.

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Self-Exclusion

Request permanent or long-term exclusion from eb9. Self-exclusion is a serious tool — contact support to initiate it. It cannot be reversed during the active period.

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Activity History

Review your betting and deposit history at any time in your account settings. Knowing how much you have spent helps you make informed decisions.

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Reality Checks

Enable periodic session reminders that show you how long you have been playing and how much you have wagered during the current session.

Habits of a Responsible Player

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Set a Budget Before You Play

Decide the maximum amount you are willing to spend before you open eb9. Treat that amount as the cost of entertainment — like a cinema ticket or a meal out. Do not exceed it regardless of how the session is going.

Limit Your Playing Time

Decide in advance how long a session will last. Set an alarm if it helps. Long continuous sessions increase the risk of making impulsive decisions that you would not make with a clearer head.

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Never Chase Losses

If your session is not going well, stop. Increasing your bets or extending your session to recover what you have lost is one of the most common patterns that turns recreational gambling into a problem.

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Keep Gambling in Perspective

Gambling should be one small part of a balanced life. Make sure time with family, physical activity, work and other hobbies always take priority over time spent on eb9. If you find eb9 crowding out other activities, that is a signal to step back.

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Do Not Borrow to Gamble

Never use borrowed money — whether from a bank, a bKash credit product, family or friends — to fund gambling. If you are considering borrowing to cover gambling losses, please contact eb9 support immediately.

Warning Signs of Problem Gambling

Problem gambling can affect anyone, regardless of income, education or background. Recognising the early signs is important. If several of the following apply to you or someone you know, it is worth seeking help.

  • ⚠️Spending more money on gambling than originally intended, or more than you can afford to lose.
  • ⚠️Feeling the need to gamble with increasing amounts of money in order to feel the same level of excitement.
  • ⚠️Making repeated unsuccessful efforts to reduce or stop gambling, despite wanting to.
  • ⚠️Feeling restless, irritable or anxious when trying to cut down on gambling.
  • ⚠️Using gambling as a way to escape from problems, stress, anxiety or a low mood.
  • ⚠️Lying to family members or friends about how much time or money is being spent on gambling.
  • ⚠️Gambling has caused serious financial problems — such as unpaid bills, debt, or missing essential payments — but continuing anyway.
If this describes you: Please stop playing immediately and contact eb9 support to activate self-exclusion. You do not need to wait until things become worse. Taking action early is the most effective step. Our support team is available 24/7 and will not judge you for reaching out — we will simply help you use the tools that are available.

Self-Exclusion — How It Works at eb9

Self-exclusion is the most serious responsible gaming tool available at eb9. When you self-exclude, your account is suspended for the duration of your chosen exclusion period — you cannot log in, place bets, make deposits or receive promotional communications during that time. eb9 will also flag your account to prevent re-registration attempts during the exclusion period.

To initiate self-exclusion, contact eb9 customer support through the support channels available on the eb9.asia website. State clearly that you want to self-exclude and specify the duration you want. Our team will process your request immediately. Self-exclusion cannot be reversed by the player during the active exclusion period — this is by design, to make the tool effective. If you need help while excluded, support is still available to assist with account administration queries.

After exclusion ends: When your self-exclusion period expires, eb9 will not automatically reactivate your account. You will need to contact support to request reactivation. eb9 may ask you to confirm that you are comfortable returning to gambling before your account is restored. There is no pressure to return — your account can remain suspended for as long as you need.
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Need to Talk to Someone?

If you are concerned about your gambling or someone else's, eb9's support team is available 24 hours a day, seven days a week. Our team can help you activate any of the responsible gaming tools described on this page, including deposit limits, cooling-off periods and self-exclusion. We treat all contacts with complete confidentiality. You will not be judged for reaching out — taking that step is the right thing to do. Contact us via the support channels on the eb9.asia website. Email: [email protected]

Protecting Minors

eb9 is strictly for adults aged 21 and above. If you share a phone or tablet with younger family members, we strongly recommend using your device's built-in parental controls or app-level access controls to prevent minors from accessing the eb9 website. Do not share your eb9 account credentials with anyone, including family members — each account is personal and must only be used by the registered account holder. If you suspect that a person under the age of 21 has accessed or is accessing an eb9 account, please contact support immediately so that the account can be suspended pending investigation.

If you are under 21: You must not use eb9. Attempting to create or use an eb9 account when under the age of 21 is a violation of the Terms and Conditions. If you have created an account while under 21, please stop using it and contact support to close it. Any funds deposited by an underage player will be returned to the originating payment method and any winnings generated will be forfeited.

Play Responsibly at eb9

Use the tools on this page to stay in control. Browse our FAQ for common questions about accounts and responsible gaming, or visit About Us to learn more about eb9's values. 21+ only.

View FAQ About eb9